Privacy Policy

Privacy Policy

Introduction

Welcome to https://balloon-ride-dubai-deals.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

• Our official website at https://balloon-ride-dubai-deals.terratrek.net
• Mobile applications and software developed by us
• Online services and tools provided through our platform
• Any products or promotions we offer via our digital channels

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy practices, and we encourage you to review their privacy policies before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

1. Using Our Services: When you create an account, access our applications, or utilize our services as a registered user.
2. Visiting Our Websites: If you browse our websites, we may collect certain information about your visit, such as pages viewed and interaction data.
3. Communication: This includes receiving marketing newsletters, emails, telephone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories include:

• Account Information: Details related to your user account creation and management.
• Payment Information: Data necessary for processing transactions, such as cardholder name, payment method, and billing address.
• Financial Information: Your bank account details (if used for direct payments) or financial transaction records.
• Purchase Information: Items bought from us, purchase frequency, and order history.
• Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data.
• Location Data: Geographic coordinates if you choose to share your location while using our services.
• Feedback: Any reviews, comments, or responses provided by users.
• Social Media Information: Details from social media platforms when you interact with us through these channels.
• Product Information: Search queries, product preferences, and recommendations based on your browsing behavior.

We collect this data through various means: direct user input, tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes:

• Strictly Necessary: These cookies enable core functionality, such as login and account management.
• Preference: Used to remember user settings and preferences.
• Analytics: Track website usage and visitor behavior to improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we securely delete or anonymize your information.

Security Measures

To protect your personal data, we implement robust security measures:

• Encryption: We use encryption protocols to safeguard data during transmission and storage.
• Secure Third-Party Processing: Engaging secure third-party service providers ensures that your data is handled in compliance with our privacy standards.

Children’s Privacy

We do not intentionally collect or store personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Rectification: Ask for corrections if your data is inaccurate or incomplete.
• Erasure (Right to be Forgotten): Demand the deletion of your personal information under certain circumstances.
• Restriction: Limit the use of your data in specific situations.
• Portability: Receive your personal data in a structured, commonly used format.
• Objection: Object to the processing of your data for specific purposes.
• Non-Discrimination: Ensure that exercising your data rights does not adversely affect your relationship with us.

To exercise these rights or for data-related inquiries, please contact our Privacy Team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, requests for information, or complaints about privacy, please reach out to us:

• Email: [email protected]
• Address: [Provide the official address]

We value your trust in handling your personal data, and this Privacy Policy demonstrates our commitment to transparency and responsible data management.